1. Our company “KATSIOU FOTINI” reserves the right to unilaterally modify or renew the present terms and conditions of transactions, which are made through its online store, according to its needs and transactional manners. It undertakes the obligation to inform the users for any modifications as well as for change, through the website of the online store.

Information provided & Products

  1. The company “KATSIOU FOTINI” is committed to the quality, completeness and validity of the information provided on its website www. fotinikatsiou.gr both regarding the exact data presented and the services provided by its online store, subject to any technical or typographical errors, which can not be predicted or have occurred unintentionally or due to interruption of the website due to superior violence.

Limitation of Liability

  1. The company “KATSIOU FOTINI” is not liable to customers / users for damages that may arise from the execution or not of their order (except in the cases of paragraph (5. “Return – Replacement of Products”).
  2. It is also reserved regarding the delivery time of the goods in cases of force majeure. The online store www.fotinikatsiou.gr can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability.
  3. The online store www.fotinikatsiou.gr provides the content (eg information, names, photos, illustrations, etc.), products and services available through the website “exactly as they are”. In no case the online store of the company “KATSIOU FOTINI”
  4. In no case the online store of the company “KATSIOU FOTINI” is not responsible for any claims of legal or civil and / or criminal nature or for any damage (positive, special or negative which is indicative and not restrictive, divisive and / or cumulative loss of profits, data, lost profits, monetary satisfaction, etc.) by visitors of the website or third parties due to the operation or not and / or the use of the website and / or inability to provide services or / and information made available by it and / or any unauthorized interference by third parties with products and / or services and / or information made available through it.

Intellectual property rights

  1. This website is the official online store of the company “KATSIOU FOTINI”. All content of the website, including images, graphics, photos, drawings, texts, services and products are the intellectual property of the company “KATSIOU FOTINI” and are protected under the relevant provisions of Greek law, European law and international conventions.
  2. Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the actual content provider of the website is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or means for commercial or other purposes is permitted only with the prior written permission of “KATSIOU FOTINI” or any other legal right holder.
  3. The names, images, logos and insignia that represent the company “KATSIOU FOTINI” and / or its online store www.fotinikatsiou.gr and / or third parties contracted with them as well as their products or services, are exclusive trademarks and Distinctive features of the company “KATSIOU FOTINI” and / or www.fotinikatsiou.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property. In any case, their appearance and exhibition on the website www.fotinikatsiou.gr and in the online store of the company “KATSIOU FOTINI” should in no way be construed as a transfer or assignment of their license or right of use.

Return – Product Replacement

  1. You have the right to return the products you bought and request their replacement a) in all cases in which with proven fault of the company “KATSIOU FOTINI” were sold incorrect products or products of poor and defective quality (error in receiving the order, pricing , in shipment, damaged during transport or with poor packaging) and b) in all cases in which there was a problem / actual defect in the product (operation or quality) which is covered by the product warranty and if the warranty has been given by the company “KATSIOU FOTINI”. This provision does not cover products covered by third party warranties such as the product manufacturer or his representative.
  2. In any case and for all the above cases the maximum return period for replacement can not be extended beyond three (3) calendar days from the date of receipt. In addition, for all cases, the product to be replaced-repaired must be accompanied by the original proof of purchase or in case of wholesale sale by the relevant D.A. as a transport accompaniment. For all the above cases the products to be replaced-repaired must be in the condition received by the customer, complete and without damage and their packaging must be the one that normally accompanies the product (agrees the IMEI) and be in excellent condition , together with all the documents that accompanied the product (eg DAT, Ap. Retail, etc.). Before each return, it is necessary to consult with the Online store of the company “KATSIOU FOTINI”.

In any case, return and replacement is possible under the following conditions:

  • Contact the same day or the next working day with the company “KATSIOU FOTINI”
  • The product has not been used
  • The product is accompanied by all the necessary documents that prove the transaction (eg DAT, Retail Rep. Etc.)
  • In case they are not returned within 5 days then the company “KATSIOU FOTINI” may not accept any return and replacement.